All data collected from this study will be maintained confidential. No personal identifiable information such as your name will appear in any notes or presentation of the data, according to our BFBS Privacy Policy for User Research activities.
We may include your comments in published reports or on our website in an anonymised format for marketing purposes.
SCREEN AND TASK RECORDINGS
As part of the beta testing programme, we may occasionally ask you to record your screen while completing a testing task. This helps us understand how you use the service, identify any difficulties you encounter and improve the experience.
We’ll always let you know when a task involves recording before you begin. Taking part in a recorded task is voluntary, and you can choose not to record without affecting your participation in the beta programme.
The recording will only be used internally by the team working on our products and will not be shared outside the company.
YOUR PARTICIPATION IS VOLUNTARY
Participation in this study is completely voluntary and you can withdraw your consent at any time, during the research or after the research, by contacting beta@bfbs.com